Application for Operations Executive
Responsibilities:
- Represent Evolve MMA’s brand and display thorough knowledge of Evolve MMA’s products and services when dealing with potential and existing customers.
- Provide excellent customer service to potential and existing customers (front line).
- Ensure Evolve MMA academy’s operations run smoothly by coordinating between departments.
- Manage the overall standards of cleanliness, service experience, maintenance, class schedules, and events of the academy, as well as, assist with administrative tasks as required.
- Proactively work on customer issues assigned via Evolve MMA’s internal systems.
- Investigate membership issues, including assistance with finance matters.
- Exercise multi-tasking skills when managing multiple systems and applications.
Requirements:
- Excellent communication skills – written and verbal
- Time management and problem-solving skills
- Attention to detail
- Ability to work independently and within a team
- Able to work retail hours including weekends and public holidays
Perks:
- Medical insurance
- Complimentary training at all Evolve MMA locations (spouses included)
- Paid vacation of 18 days per year
- Annual retreat at an exotic destination (all expenses paid, from luxury accommodation, transportation, food and beverages, tourist attractions, etc.) arranged by the company
- Check out this link for more information: https://www.youtube.com/watch?v=VSm8g74AbC4